Start with the receipt
The receipt identifies who controls the transaction. Search the inbox connected to the purchase for Apple, Google Play, or GoodShort. Check other store accounts if the subscription or charge is missing. Never send a password, authentication code, or full card number to support.
Cancel GoodShort
- Check the receipt to identify Apple, Google Play, or a GoodShort website purchase.
- For a website subscription, sign in to goodshort.com, open the subscription page, and switch off Renew.
- For an app-store subscription, cancel it in the matching Apple or Google account and retain access until the paid period ends.
Store cancellation routes
On iPhone or iPad, open Settings → your name → Subscriptions, choose GoodShort, and tap Cancel Subscription. On Android, open Google Play and choose Payments & subscriptions → Subscriptions → GoodShort → Cancel subscription. Uninstalling the app does not cancel a Google Play subscription.
What the official policy says
GoodShort says auto-renewal should be cancelled at least 24 hours before the next renewal period to avoid another charge.
Its terms say cancellation remains effective at the end of the paid-up period and does not create a partial refund for the current billing cycle.
Contact GoodShort
If the subscription cannot be located, contact GoodShort with the account email, UID if available, and a redacted receipt. Email: [email protected].
Frequently asked questions
Can I cancel a GoodShort website subscription online?
Yes. GoodShort's terms say an out-of-app website subscription can be managed from its subscription page by switching off Renew.
How early should I cancel GoodShort?
Its terms say at least 24 hours before the relevant renewal period begins.