Start with the receipt
The receipt identifies who controls the transaction. Search the inbox connected to the purchase for Apple, Google Play, or ReelShort. Check other store accounts if the subscription or charge is missing. Never send a password, authentication code, or full card number to support.
Cancel ReelShort
- Open ReelShort and sign in to the account connected to the subscription.
- Open the VIP page and choose Subscription Management.
- Follow the displayed cancellation instructions before the next billing date, then save the confirmation or expiration date.
Store cancellation routes
On iPhone or iPad, open Settings → your name → Subscriptions, choose ReelShort, and tap Cancel Subscription. On Android, open Google Play and choose Payments & subscriptions → Subscriptions → ReelShort → Cancel subscription. Uninstalling the app does not cancel a Google Play subscription.
What the official policy says
ReelShort says cancellation is effective immediately for future billing, but the request must be submitted no later than the day before the applicable billing date.
Deleting a ReelShort account or app is not a substitute for confirming that recurring billing has stopped.
Contact ReelShort
For a cancellation that does not appear or an account mismatch, contact ReelShort support and include the account UID and a redacted receipt. Email: [email protected].
Frequently asked questions
Does deleting ReelShort cancel the subscription?
No. Use Subscription Management or the billing store and keep a cancellation confirmation.
When should I cancel ReelShort?
ReelShort's terms say to submit the cancellation on or before the day before the next billing date.